Automobiles
Case Study: Automobiles
A nationwide multi-brand automobile sales and service network with a vision of enhancing car ownership experience through integrated auto solution hubs across the country.
BUSINESS NEED
The Challenge
The client wanted to migrate from their existing vendor to a more scalable, reliable, and cost-effective solution — reducing administrative complexity, cost, and time required to manage a mission-critical SAP application while accommodating business growth without adding IT staff.
CHALLENGES
Key Challenges
- Gain access to a highly skilled workforce capable of performing in a complex IT environment
- Increase responsiveness, productivity, and efficiency across operations
- Maintain a high-availability infrastructure with minimal downtime
- Attain flexibility to scale resource consumption according to changing business needs
SOLUTION
Our Approach
- SAP infrastructure hosting services with 24×7×365 data center monitoring and management
- Production servers deployed across Tier-III compliant data center facilities
- Dedicated backup server deployed as a separate VM for disaster recovery
- Database server scaled to actual consumption level, eliminating over-provisioning
- High-end storage devices for optimized performance
- Dedicated firewalls using SDN networking for enhanced security
- Scalable resource consumption as per load for optimized utilization
- Comprehensive monitoring tools deployed for proactive event detection
- Transition from partial CapEx to 100% OpEx model
RESULTS
Business Benefits
- 24×7×365 SLA-based infrastructure monitoring and management support
- Process standardization and incorporation of ITIL practices
- Continuous improvement in service measurement capabilities
- Improved turnaround times and budget predictability
- Rapid deployment of new technologies
- Flexibility and scalability of resources on demand
- Reduced operating expenses and infrastructure costs
- Migration from physical to cloud infrastructure with auto-scalability
“The SAP hosting was streamlined with strategic technical competence and computing power, which also reduced our Total Cost of Ownership. A credible and trustworthy technology partner.”